CreddX logo
U

USER

UID:

Referral Code

Legal

Privacy & Data Protection Policy

Learn how CreddX securely collects, manages, and protects your data with full transparency and industry-standard practices.

Last Updated: 20 April, 2026

Introduction

At CreddX, we respect our users' privacy, information, and data, and completely adhere to strict norms in order to make CreddX the safest crypto exchange platform.

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform.

Information We Collect

When you use CreddX, we collect the following information from you:

Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, date of birth, and payment information when you sign up, make any sort of purchase, or contact us for support.

Financial Information: As a Crypto Exchange Platform, CreddX collects your pivotal financial information which includes payment details, transaction history, withdrawal details, etc.

Technical Information: CreddX collects various sorts of technical information like IP address, device information, cookie details, server details, transactional technical details, etc.

Cookies Dynamics: We use cookies and similar tracking technologies to enhance your experience on our platform. Cookie data helps us understand how you interact with our platform, personalize your experience, and deliver relevant data and content.

Location and Media Access: While using our mobile application, users will be required to upload images/visuals/media files at certain points for reference. Location information of the users may also be collected for better information updates and convenience of access.

How CreddX Uses Your Information

We use your information to:

  • Provide and maintain our services.
  • Verify your identity and comply with legal requirements.
  • Process transactions and manage your account.
  • Improve our platform and enhance user experience.
  • Communicate with you and provide customer support.
  • Monitor for fraud and illegal activities.

Data Privacy Protection

CreddX's Privacy Policy involves industry-standard security measures to protect your privacy. Through trading on CreddX, your data is free from any sort of misuse, breach, fraudulent risks, and whatsoever.

We implement encrypted security measures to protect your information, including:

  • Encryption of sensitive data.
  • Secure storage of personal information.
  • Regular security assessments and updates.
  • Restricted access to authorized personnel only.

Sharing Your Information

We may share your information with:

Financial Regulatory Authorities: This helps us ensure that your data is completely under financial and legal regulation.

Third-Party Service Providers: Users' technical information might be shared with third-party service-providing institutions in order to maintain modern and encrypted software standards.

Business Partners: CreddX shares proportions of your information with certain business partners outside our organization. This sharing is done completely with your consent, and solely for marketing and promotional purposes.

User Rights

At CreddX, users have the right to:

  • Access and update personal information.
  • Request the deletion of data.
  • Opt-out of marketing and promotional communications and consents.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our platform and updating the date at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@creddx.com

By using CreddX, you agree to the terms of this Privacy Policy.